Items purchased at Barsetto.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below

Items must be returned in the original manufacturer’s packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.

Items purchased from a Marketplace retailer cannot be returned to a Barsetto store or to Barsetto.cc; they must be returned to their Marketplace Retailer in accordance with their returns policy. Please email the Marketplace retailer directly.

Items purchased from dealers or resellers and not Barsetto.cc directly are not eligible for return, refund, or exchange

Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

Depending on the items you’re returning and the reason for your return, your shipping methods may vary for your return.

We provide you with postage-paid mailing label to return the package and give it to your postman or take it to your local post office.

We provide you with a return shipping address, and you provide and pay for your own mailing label using the carrier of your choice.

We provide you with a pre-paid shipping label for your return package and take it to an authorized UPS shipping location. (We’ll show you a list of drop-off locations in your area.) This option allows you to track your package on its way back to us.

We contact UPS and arrange for them to pick up your package from the address it was originally shipped to. This is ideal for large or heavy items that are hard to carry, and if you select this option before 9:00 p.m. Pacific time, UPS will attempt pickup on the next business day. This option allows you to track your package on its way back to us.

When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item and how the item was purchased.

You can check the payment method that was refunded and the status of your refund in Your Orders
Note: After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.

When returning an item you can choose your preferred refund method in the Online Returns Center.
If you're receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.